Clinical - HCPC

Counsellor – Employee Assistance Programme (EAP) Provider

Job Title: Counsellor – Employee Assistance Programme

Salary: £30,000 – £34,000 per annum

Hours: Full-time and part-time options available, with a mix of office and remote working

Location:Hinckley, Leicestershire(Hybrid working model)

Job Type: Permanent only

Are you a qualified and compassionate counsellor looking to make a real difference in people’s lives?

Do you thrive in a fast-paced, supportive environment where you can grow professionally and provide critical emotional support to employees in need?

Overview:

Compass Associates is excited to be recruiting for experienced Counsellors on behalf of a leading Employee Assistance Programme (EAP) provider. This rewarding role offers the opportunity to provide immediate emotional support to individuals across a variety of sectors, with a focus on mental health and wellbeing. Working within a hybrid model, you will deliver support via a 24/7 helpline and have the opportunity to take on structured therapeutic sessions once post-probation.

As part of a highly supportive team, you will be guided by a team of experienced managers and clinical experts, ensuring the highest standards of care for clients in distress. If you are looking for a challenging yet fulfilling role with ample opportunities for personal development, this could be the perfect next step in your career.

Key Responsibilities:

  • Provide immediate emotional support to clients via telephone, web chat, and email.
  • Assess clients’ needs and provide appropriate guidance, with the potential for crisis management.
  • Take on therapeutic sessions with clients, offering structured counselling once probation is completed.
  • Manage and de-escalate high-risk situations, ensuring client safety through proper risk assessment.
  • Collaborate with your manager to address critical cases, including liaising with emergency services if required.
  • Access a wellbeing room for debriefing following challenging sessions.
  • Work within a team structure that includes both on-site and remote counsellors.

Essential Requirements:

  • A minimum of 12 months post-qualification experience in counselling (non-negotiable).
  • A minimum of 150 hours of adult counselling (this can include qualification hours).
  • Level 4 Counselling Diploma or equivalent.
  • BACP Registered (or equivalent membership: NCPS, IACP, UKCP, BABCP, COSCA).
  • Experience managing suicidal ideation and trauma cases.
  • Must be within a reasonable commuting distance to Manchester.
  • Flexibility to work evening and weekend shifts

Working Hours & Hybrid Model:

  • Office Hours: 7am to 8pm, with shifts spread across the week.
  • Full-time: 3 days in the office, 2 days working from home.
  • Part-time: Flexible hybrid working options.

Benefits:

  • 25 days + 8 bank holidays, increasing with service
  • Monthly supervision allowance
  • Full funding for BACP registration (or equivalent)
  • Access to a Learning Hub and funding for qualifications
  • Clear progression opportunities based on performance
  • Peer group CPD sessions to foster learning and professional development.

Contact Details:

To apply, or for more information and an informal discussion about this post please contact Georgia Arnold at 02393 877 357 or email garnold@compassltd.co.uk

Recommendations:

Compass Recruitment Solutions is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate.

Specialist Care

Georgia Arnold (MREC CertRP)

Senior Recruitment Consultant – Mental Health, Complex Care at Home, Adult Social Care and Childrens Care and Specialist Education

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